64: Building Your "Soft Skills" at Work with Katie Armentrout

Hey Friends!

This week's guest is Katie Armentrout

In this episode we discuss: 

• How to grow your soft skills
• Leadership is its own skillset
• Mineing for conflict
• Physcological safety at work

 

With 20+ years of experience, Katie will change how you think about Leadership, Team Building, and Customer Service. An accomplished leader, Katie is known for her ability to connect with people and build lasting relationships. Katie is the founder of Peoplefluence, an organizational health consulting firm that equips leaders with the tools to upgrade their teams from a group of smart individuals to a cohesive Dream Team. She served as a National Sales Director at P&G and Board Member of ChangingGears, a Cincinnati-based nonprofit. She earned an MBA from UNC Chapel Hill and a BSBA from Saint Louis University. Katie has trained thousands of people, including CEOs, sales professionals, restaurant servers, retail and nonprofit teams on how to elevate self-awareness, company culture, and customer service.

 

 

You can find Katie on LinkedIn, or on her website www.peoplefluence.com

 

Check out the book Katie Recommends 

21 Irrefutable Laws of Leadership by John C. Maxwell 

 

Check out my book Taking Intentional Action: How to Choose the Life You Lead 

 

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